Webinar Series

NYSFDA is committed to providing state-of-the-art education and training opportunities to New York State’s funeral services professionals. Our Webinar Series provides regularly-scheduled training sessions to help licensed funeral directors fulfill Continuing Education requirements and mandatory OSHA training. Webinars cover a range of topics, ensuring members stay on top of their profession. 


Cyber Liability: How do I protect my business from breaches?

Date & Time: Wednesday, February 15, 2023 | 1-2pm
Presenter: Dennis Ast, CPCU, CCIC, Cyber Risk Specialist, OneGroup 

What’s all the buzz on cybersecurity? There are over 2,200 cyber-attacks per day. That's roughly one attack every 39 seconds. In this webinar, our cyber expert Dennis Ast will inform you on how you can protect your business, become more insurable, and increase your staff’s awareness on cyber vulnerability.

Key takeaways from this session include:

  • Why are cyber breaches on the rise?
  • Why are small businesses a target of cyber-attacks?
  • Why is it so difficult to get coverage?
  • How do I increase my business’s cyber insurability?
  • How do I make my business less vulnerable to cyber-attacks?

Registration is open


How to Retain Today’s Employee

Date & Time: Wednesday, March 15, 2023 | 1-2pm
Presenter: Leili McMurrough, Program Director, Worsham College; licensed Funeral Director & Embalmer; licensed attorney 

The workforce is changing fast. How can you attract and retain the best employees? The new employee is challenging how we have traditionally hired and managed funeral professionals. Let’s discuss how to effectively communicate and integrate the new funeral director into the workplace. 

Learning Objectives: 

  • Describe the characteristics of the millennial generation. 
  • Discuss management methods that can be utilized to facilitate a successful work environment. 
  • Explore what this generation feels is important in a job and what they expect from their employers.
  • Discuss hiring best practices for the millennial employee.

Registration is open   


Compliance 101

Date & Time: Wednesday, April 19, 2023 | 1-2pm
Presenter: Mike Lanotte, Executive Director, NYSFDA

This session will review the most frequently asked compliance questions to ensure funeral homes are providing legal and ethical service to their families.

Registration for this program will open April 3, 2023.


NEW POLICY: Webinars provided by NYSFDA are intended to be viewed over a computer, smartphone, and/or tablet. In order to obtain credit for the webinar, you must be logged into GoToWebinar for at least 50 minutes of the webinar. If you are unable to log in and instead use the phone call only feature, you will need to notify NYSFDA AND provide proof of being on a phone call for at least 50 minutes. The phone call only feature does not allow you to ask questions of the presenter and therefore will be counted as a non-live credit.

Reminders: As of April 1, 2022, to receive credit for NYSFDA webinars you must pre-register through your membership portal or over the phone. If you do not, you will not receive credit. If multiple people from your funeral firm are looking for credit for any of the webinars offered, everyone should register individually. Or, if you'd like assistance processing a group registration, call Michelle at 800.291.2629. This will help NYSFDA process credits even faster, ensuring your profiles are up-to-date. Many thanks in advance for your help!

NYSFDA webinars are considered LIVE CEU credits.

*Please note, each course can only be taken once per biennium.