Schedule-at-a-Glance

CONVENTION AGENDA* (12 NYS CEUs offered)

Reminder: To receive credit you must be present in the session room for the full presentation. You will not receive credit if you arrive late and/or leave early.

MONDAY, AUGUST 18 (4 CEUs offered)

9:00 – 11:00 a.m. - General Session (2 CEUs)

  • Shed or You're Funeral Home is Dead: How to Stay Alive, Thrive & Navigate the Future
    Speaker: Kathy Dempsey

11:15 a.m. – 12:15 p.m. - General Session (1 CEU)

  • HUH, Can You Hear Me Now? Understanding the Importance of Strategic Listening in All Conversations
    Speaker: Jan Hargrave

12:15 - 1:30 p.m. - Buffet Lunch (advanced purchased ticket required)

1:30 - 2:30 p.m. - General Session: Facing Addition in America (1 CEU)
Speaker: Brandon Novak

2:30 – 4:30 p.m. - Service of Healing & Remembrance and Annual Meeting

4:30 – 7:30 p.m. - Exhibit Preview and Silent Auction 
Take a stroll through the exhibit hall and catch up with friends both new and old!

TUESDAY, AUGUST 19 (4 CEUs offered)

8:30 – 10:30 a.m. - Concurrent Sessions (2 CEUs each; choose 1)

  • Session Title TBD
    Speaker: Dominick Astorino
  • Embracing the New Employee: Strategies for Recruitment and Interviewing 
    Speaker: Leili McMurrough
  • FTC Compliance and Business Law
    Speaker    : Jennifer Graziano

10:30 a.m. – 1:30 p.m. - Exhibits Open & Strolling Brunch/Ice Cream Break
Compliments of PrePlan Funeral Trust!

12:00 - 1:30 p.m. - Funeral Home Business & Workforce Roundtable Discussion
Facilitated by Mark J. Nolan, Nolan Funeral Home, Inc.

1:30 – 3:30 p.m. - General Session: Document and Form Compliance (2 CEUs; offered again Wednesday at 10:45 a.m.)
Speaker: Thomas Fuller, NY Bureau of Funeral Directing

1:30 - 2:30 p.m. - General Session: The Power of Meta Platforms: Elevating Funeral Home Visibility (1 CEU)
Speaker: Bill Johnston

2:45 - 3:45 p.m. - General Session: Supporting Bereaved Families and Caring for Yourself (1 CEU)
Speaker: Eileen Clinton

6:00 – 10:00 p.m. - Annual Banquet (advanced purchased ticket required)
Please join us for an evening of dinning & dancing. This semi-formal event includes the official program with the installation of Association officers, presentation of recognition awards, and our Annual Raffle Drawing followed by lavish food stations and open bar, capping the night with dancing.

WEDNESDAY, AUGUST 20 (4 CEUs offered) 

8:30 – 9:30 a.m. - General Session: AI: Overcoming the Hype and Discovering the Opportunity (1 CEU)
Speaker: Jeff Butler

9:45 - 10:45 a.m. - General Session: The “F” Words of Funeral Services (1 CEU)
Speaker: Justin Zabor

10:45 a.m. – 12:45 p.m. - General Session: Document and Form Compliance (2 CEUs; offer Tuesday at 1:30 p.m.)
Speaker: Thomas Fuller, NY Bureau of Funeral Directing

Looking for more details? Check out the Session Descriptions.

For Information on the Special Events, click here.

Reminder: To receive credit you must be present in the session room for the full presentation. You will not receive credit if you arrive late and/or leave early.

* Schedule as of March 19; subject to change