Certified Funeral Service Employee Series
Starting November 2025
The Northeast Funeral Service Partnership (NEFSP) and Worsham College have again partnered to offer a ten-part online workshop series designed specifically for funeral home employees.
Apply today
A professional certification program for today’s funeral service employee
Across six 90-minute interactive sessions and optional on-demand electives, participants will learn to communicate with compassion and clarity, present themselves with confidence in both private and public settings, apply modern technology responsibly, and understand the financial and ethical foundations that support a successful funeral home.
Each session is led by experienced educators and practitioners and is built to be both practical and flexible—allowing participants to join live and revisit recordings anytime. By the end of the program, they'll gain the insight and confidence that matter most: empathy, professionalism, and the ability to guide families and teams with care and competence.
Upon completion, employees will be recognized as a Certified Funeral Service Employee — a credential that not only supports growth but also strengthens funeral homes' reputation as a place that invests in people.
Session Topics
- November 5, 2025: Technology in Funeral Service: Tools, Trends, and Trust
- December 3, 2025: Financial Foundations and Business Insight for Funeral Professionals
- January 8, 2026: Building a Culture of Professionalism and Ethics
- February 4, 2026: Modern Technical Proficiency: Preparation and Presentation
- March 4, 2026: Presence and Presentation in Public and Private Spaces
- April 8, 2026: Communicating with Compassion and Confidence
Real-world Skills
- Communicating with grieving families in a way that is clear, kind, and professional
- Leading teams and representing your funeral home in the community
- Using new technology without losing personal connection
- Keeping financial decisions transparent and sustainable
Quick Details
- Live sessions (90 minutes each) run from 2-3:30pm ET
- Each module includes an optional elective (60 minutes each) for review on participants' own time
- Program runs monthly November 2025 through April 2026
- Cost: $595 per employee for the full ten-part series
- Limited seats available
